TLC Cat Clinic has paired with Neo, a new digital medical record keeping software created by Idexx. Although much of this move will be behind the scenes in increasing efficiency, there will be changes you will see and like This green, nearly paperless electronic medical record keeping system allows us to email you invoices, send you email and/or text message appointment reminders, and includes an online pet portal in which you can print off medical records, view radiographs, review and print vaccination records, or look up appointment history.